Email Help

If you've signed up for Spoonfed Suppers and you're not receiving the emails, it's not your fault. It's the fault of the hysterical legislators who write anti-spam laws that don't differentiate between legitimate and valuable services like our healthy eating plan and meal planner and charlatans advertising the likes of gambling and Viagra. Please be aware that some email providers have very strict anti-Spam policies (especially AOL, Hotmail and Yahoo! accounts) and that it is very easy for genuine messages to be mistaken for Spam.

So, occasionally, our emails will get blocked or marked as Junk Mail and ultimately deleted by your email programme. To ensure the delivery of your Spoonfed Suppers email (and smooth running of a valuable feature of our healthy eating plan and meal planner), follow the instructions below for adding Spoonfed Suppers to your safe sender or whitelist. Also included are instructions on how to unblock images so you can savour the vital ingredients of the Spoonfed Suppers meal planner and healthy eating plan in all its glory.

Text vs. HTML

Most email programmes can handle HTML campaigns and therefore you should be able to see the images from our healthy eating plan and meal planner. Specifically, you'll be able to read HTML emails if you use Gmail, Hotmail, MSN, Yahoo! Mail, Microsoft Outlook, Outlook Express, Eudora Pro, Netscape Navigator, Netscape Communicator, Mozilla or AOL 6.0 and up. Eudora Light and earlier versions of Eudora Pro don't support HTML email; neither does AOL 5.0 or earlier nor Lotus Notes.

Some email programmes and company systems will block HTML campaigns. However, the Spoonfed Suppers emails are always designed with a plain text version. So, if you cannot receive the HTML version, you will always receive a text version (without the images) so that you can carry enjoying the features of our meal planner and healthy eating plan!

Help ensure that your Spoonfed Suppers emails are always delivered to your inbox. Login to your email system right now and add candy@spoonfedsuppers.com to your email address book, contacts or safe senders list.



Please choose your email provider / programme:

Gmail users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to http://www.gmail.com/
  • 2. Click Contacts along the left side of any Gmail page
  • 3. Click Create Contact
  • 4. For Email, enter candy@spoonfedsuppers.com
  • 5. Click Save

For more help, see the Gmail help site.

Hotmail and MSN Users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to https://login.live.com/
  • 2. Click Options
  • 3. On the left side of the page, click Mail, and then click Junk Email Protection
  • 4. Click Safe List
  • 5. Enter spoonfedsuppers.com in the field provided, then click Add

For more help, see the Hotmail/MSN help site.

Yahoo! Users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

For the older-style Yahoo! mail, follow these directions:

  • 1. Login to http://mail.yahoo.com/
  • 2. Click the Addresses tab
  • 3. In the Quick Add Contact section at bottom, for Email enter candy@spoonfedsuppers.com and then click the Add button

And for the new Yahoo! mail, try this:

  • 1. Login to http://mail.yahoo.com/
  • 2. Click on Contacts in left-side menu
  • 3. Click Add Contact at top
  • 3. For Email, enter candy@spoonfedsuppers.com
  • 3. Click the Save button at top-right

If you ever find a Spoonfed Suppers email in your Yahoo! Bulk mail folder, open it and click the Not Spam button.

For more help, see the Yahoo! Mail help site.

Microsoft Outlook users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

For Outlook 2003: (Other versions such as Outlook 2007 and Outlook Express may vary slightly)

  • 1. From the Tools menu, select Options
  • 2. Click the Junk Email button
  • 3. Click the Safe Senders tab
  • 4. Click the Add button
  • 5. Enter spoonfedsuppers.com in the text box provided, and click OK

For more help, see the Outlook help site.

Mac Mail


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Go to Mail / Preferences / Rules.
  • 2. Click on Add Rule.
  • 3. For Description, enter Whitelist: spoonfedsuppers.com
  • 4. The criteria should be: If any of the following conditions are met: From Ends with.
  • 5. Enter spoonfedsuppers.com after Ends with.
  • 5. Set the actions to: Perform the following actions: Move Message to mailbox: Inbox
  • 5. Click on OK.
  • 5. Check that the rule is on top of the list or that your ruleset otherwise is in proper order.

For more help, see the Mac Mail site

Mozilla Thunderbird


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Click on the Address Book button on the top toolbar.
  • 2. Ensure that Personal Address Book is highlighted.
  • 3. Click on the New Card button on the top toolbar.
  • 4. Under the Contact tab in the Internet section, enter candy@spoonfedsuppers.com in the Email: field.

For more help, see the Mozilla support site.

Lotus Notes


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox. Please note that you will always receive a plain text version of the email in Lotus Notes.

  • 1. From the mailbox screen, click on the Actions menu.
  • 2. Rollover the menu items until you get to Tools, then click on "Add sender to Address Book..."
  • 3. A popup window should have appeared. Click the OK button.

AOL/AIM users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to http://mail.aol.com/
  • 2. Click on Contacts on the left-side navigation menu
  • 3. Click on New on the top navigation bar, then New Contact
  • 3. For Email, enter candy@spoonfedsuppers.com
  • 3. Click Save at top

For more help, see the AOL help site.

Excite users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to http://mail.excite.com/
  • 2. Click the New Contact button on the Addresses screen.
  • 3. For Email, enter candy@spoonfedsuppers.com
  • 3. Click the Save Changes button.

For more help, see the Excite help site.

Comcast users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to http://www.comcast.net/qry/goto?app=mail
  • 2. Click on Address Book link in the left-side menu
  • 3. Click Add Contact at the top of your Address Book
  • 3. For Email, enter candy@spoonfedsuppers.com
  • 3. Click Add

For more help, see the Comcast help site.

Cox.net users


Follow these instructions to ensure that your Spoonfed Suppers emails are always delivered to your inbox.

  • 1. Login to http://webmail.cox.net/
  • 2. Go to the WebMail Inbox window.
  • 3. Click Addresses
  • 3. Under Addresses: All, click New Contact.
  • 3. For Display Name, enter Spoonfed Suppers
  • 3. For Email, enter candy@spoonfedsuppers.com
  • 3. Click OK.

For more help, see the Cox.net help site.

Other Programs/Providers:

If you are subscribed to Spoonfed Suppers, but are not receiving the emails, your Internet Service Provider (ISP) or company is blocking them, perhaps because they think Spoonfed Suppers is junk mail.

What you can do to fix this:

  • 1. Get in touch with technical support at your ISP or company and explain the problem. If they are blocking email from Spoonfed Suppers, ask them to stop. One way they can do this is to place spoonfedsuppers.com and/or the following IP addresses on an email "safe list": .
  • 2. Some web-based email systems allow you to set your own safe list. Look for it in the settings section, and add spoonfedsuppers.com. If you have to enter a complete address, use candy@spoonfedsuppers.com. Some email systems, such as AOL 8.0, require a sender to be in your address book to keep the email from being diverted to a junk mail folder. If your system is like this, add candy@spoonfedsuppers.com to your address book.
  • 3. If all else fails, try signing up under another internet account, or consider changing ISPs to a provider that does not block your email.

Still having problems? Contact us.