Not only do we recognise your need for a healthy eating plan and meal planner, the Service Provider is committed to protecting your privacy. This Privacy
Policy details important information regarding the various ways that the Service
Provider treats the personal information you provide whilst using the Website and
as they affect your rights and liabilities under the law.
YOUR USE OF AND / OR REGISTRATION ON ANY ASPECT OF THE WEBSITE WILL CONSTITUTE YOUR
AGREEMENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS
CEASE TO ACCESS THE WEBSITE AND UNSUBSCRIBE FROM THE SERVICE IMMEDIATELY. IN ADDITION
AND TRADEMARK NOTICE AND MEDICAL DISCLAIMER. YOUR USE OF THE WEBSITE CONSTITUTES
AGREEMENT TO ALL THEIR TERMS AND CONDITIONS AS WELL.
limitation, offline and on sites linked to and from the Website.
Your continued access of the Website or continued use of our healthy eating plan and meal planner, or any of our other products, features,
resources or services will constitute your acceptance of any changes or revisions
contact us at email@example.com.
Who Operates The Website?
The Website is operated by the Service Provider being Spoonfed Suppers LLP, a Limited
Liability Partnership incorporated in England and Wales, whose registered office
is 23 Cavendish Road, London, SW12 0BH, registered with company number OC348131.
What Type of Information is Collected?
We may collect information when you register on the Website or subscribe to the
Service (meal planner and healthy eating plan) or purchase any product but only if you voluntarily submit such information
to us. This may include personal and aggregate information.
Personal Information: Personal information is information to identify an individual
specifically (personally identifiable information). This may include details such
as a customer’s name, address, telephone number, email address, billing details
and credit card or other account information, information about that individual’s
activities when directly linked to that person, such as information about his or
her purchases, and other (mainly health-related) information in order to provide
you with a personalised nutritional programme. Personal information also includes
demographic information, such as date of birth, gender, geographic area, and preferences,
when such information is linked to other personal information that identifies the
Aggregate Information: Personal information does not include “aggregate” information.
Aggregate information is data we collect about a group or category of products,
services or customers, from which individual customer identities have been removed
(non-personally identifiable, aggregated information). In other words, information
about how you use the Service might be collected and combined with information about
how others use the same Service, but no personal information will be included in
the resulting data. Likewise, information about the products you purchase might
be collected and combined with information about the products purchased by others.
We may use this data for any lawful business purpose. For instance, without limitation,
aggregate data helps us monitor customer traffic patterns and site use to improve
the Service provided; understand trends and customer needs so that we can better
consider new products and services; operate, maintain and enhance the quality and
design of the Website; diagnose problems with our servers; and tailor existing products
and services to customer desires. The collection of this information allows us to
prepare for traffic load demands and to deliver the Service efficiently. We might
share aggregate information about our users with third parties for various purposes,
such as helping us better understand and improve our Service, and for advertising
and marketing purposes.
There is no requirement for you to provide us with all such information (personal
or aggregate) in order to use the Website. However, if you decide to withhold certain
information requested by us, you may not be able to visit all sections of the Website
or use the Service and/or buy products, including for example subscribing to the
online healthy eating plan and meal planner or purchasing products in the online shop.
You are solely responsible for maintaining the secrecy of your password and/or account
information. Please be careful and responsible whenever you are online.
How Do We Collect and Use Personal Information?
The Service Provider collects personal information from you at several different
points on the Website, as set forth below. Information collected via the Website
is on an “opt-in” basis with your specific knowledge and consent.
In general, we use personal information for the purpose for which it was collected
(such as to process your registration, to provide and improve the Service, to process
your orders, for billing purposes, to help us ensure that all customers are genuine
and to anticipate and resolve problems with our Website and Service); for our own
internal business operations; to respond to customer support enquiries; and for
other purposes, as described below.
Additionally, we will look at products or programmes that you buy, together with
information about the way you have viewed our Website obtained by a ‘cookie’ (see
below). We may use this information for market research and statistical analysis,
to enable us to send you offers and information about the products and services
of the Service Provider and those of carefully selected parties, to potentially
send you money off vouchers and to help us to develop this Website to make your
shopping easier in the future, including the personalising of the Website. The Service
Provider does not collect any other personal information via the Website that you
do not expressly supply.
Please note that there may be instances where it may be necessary for the Service
Provider to communicate with you, in any event, for administrative or operational
reasons relating to the Website and Service.
Registration, Purchases; Other Information Submissions
When you register to become a member on our Website, you are asked to create a unique
login and password, and are required to give certain personal information (such
as your name, email address, and postcode). We might also request certain information
about your tastes and preferences (such as your medical conditions, dietary requirements
and/or preferences, life stage, favourite food, purchases or recipes, etc).
Information you provide during registration might be used for some or all of the
- to provide services you have requested, or to otherwise fulfil your request; and
- to contact you from time to time (i) about services on our Website in which you
have expressed interest; (ii) with news, for example of major site changes, new
features, products or services, (iii) for internal marketing, informational, and
promotional purposes; or (iv) for any other lawful purpose related to your use of
We collect personal information, such as your credit / debit card details, billing
address, and related billing information if you purchase products or services on
our Website. We use this information to fulfil your orders and bill you for them.
We may forward your information to third parties for services, such as credit card
processing and order fulfilment.
When you subscribe to the Service, we ask for personal information, such as your
name and email address. This personal information is only used to send you the emails
you have requested to receive as part of the Service.
Games, Offers and Surveys
From time to time our Website requests personal information from users via contests,
promotions, simulations or games (collectively, “Games”), or offers and surveys.
Participation in these Games, offers and surveys is completely voluntary and you
may therefore choose whether to disclose personal information in connection with
these activities. Personal information requested in these activities might include
contact information (e.g., your name and delivery address) and demographic information
(e.g., your postcode or age range). We use this information to notify you if you
have won and to award prizes. We use information collected in surveys for internal
purposes, such as to ascertain the use of this Website and improve its usefulness
to you. We might also provide third parties with this information, and might combine
it with some or all of your registration information. Third parties might use the
information we provide them to contact you regarding products or services of interest
to you. These disclosures are discussed in greater detail below in the “Disclosure
of Personal Information” section. When we provide information collected during Games
on the Website to third parties, we always disclose this to you at the time of collection.
We collect personal information when you submit comments, questions or suggestions
to our customer service department. We use the information you provide to respond
to your submission, use the ideas to make improvements to the Website and Service
and comments as potential customer testimonials.
Once you have completed your purchase of a subscription we do not keep your credit
/ debit card details, or other financial details, on our servers. This information
is processed by our chosen Payment Merchants. We encourage you to review the privacy
policies of these third party sites, since we do not control these websites.