The following Privacy Policy details important information regarding the various ways that Spoonfed Suppers LLP (“Service Provider”, “we” or “our”) treats the information you provide whilst using www.spoonfedsuppers.com (the “Website” or “Spoonfedsuppers.com”) and/or registering for our daily email newsletter (the “Service”). Not only do we recognise your need for quick, tasty suppers, we appreciate the importance of your privacy.
>Please read this Privacy Policy carefully. Your use of and/or registration on any aspect of the Website will constitute your agreement to the collection, use and disclosure of your personal information as described in this Privacy Policy. If you cannot agree with the terms and conditions of this Privacy Policy, please do not use the Website. This Privacy Policy does not cover information collected elsewhere, including, without limitation, offline and on sites linked to and from the Website.
In addition to reviewing this Privacy Policy, please read our Terms and Conditions. Your use of the Website constitutes agreement to its terms and conditions as well.
This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page. Continued access of the Website by you will constitute your acceptance of any changes or revisions to the Privacy Policy. If you have any questions about our Privacy Policy, you can contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
Type of Information We Collect
Personal Information: Personal information is information to identify an individual specifically (personally identifiable information), such as a customer’s name, address, telephone number, email address, credit card or other account number, and information about that individual’s activities when directly linked to that person, such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area, and preferences, when such information is linked to other personal information that identifies the individual.
Aggregate Information: Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed (non-personally identifiable, aggregated information). In other words, information about how you use a service might be collected and combined with information about how others use the same service, but no personal information will be included in the resulting data. Likewise, information about the products you purchase might be collected and combined with information about the products purchased by others. We may use this data for any lawful business purpose. For instance, without limitation, aggregate data helps us understand trends and customer needs so that we can better consider new products and services; operate, maintain and enhance the quality and design of the Website; diagnose problems with our servers; and tailor existing products and services to customer desires. The collection of this information allows us to prepare for traffic load demands and to deliver the Service efficiently. We might share aggregate information about our users with third parties for various purposes, such as helping us better understand and improve our services, and for advertising and marketing purposes.
How We Collect and Use Personal Information
Spoonfedsuppers.com collects personal information from you at several different points on the Website, as set forth below. We always collect this information with your specific knowledge and consent. In general, we use personal information for the purpose for which it was collected (such as to provide the Service, for billing purposes, and to anticipate and resolve problems with our Website and Service); for our own internal business operations; to respond to customer support enquiries; and for other purposes, as described below. The Service Provider does not collect any other personal information that you do not expressly supply.
Registration, Purchases; Other Information Submissions
When you register to become a member on our Website, you are asked to create a unique login and password, and are required to give certain personal information (such as your name, email address, and postcode). We might also request certain information about your tastes and preferences (such as your favourite food, purchases or recipes).
Information you provide during registration might be used for some or all of the following:
to provide services you have requested, or to otherwise fulfil your request; and
to contact you from time to time (i) about services on our Website in which you have expressed interest; (ii) with news, for example of major site changes, new features, products or services, (iii) for internal marketing, informational, and promotional purposes; or (iv) for any other lawful purpose related to your use of the Website.
We collect personal information, such as your credit card details, credit card billing address, and related billing information if you purchase products or services on our Website. We use this information to fulfil your orders and bill you for them. We may forward your information to third parties for services, such as credit card processing and order fulfilment.
Email and Newsletters
When you subscribe to our Spoonfed Suppers daily email newsletter or the Service, we ask for personal information, such as your name and email address. This personal information is only used to send you the newsletter you have requested.
Games, Offers and Surveys
From time to time our Website requests personal information from users via contests, promotions, simulations or games (collectively, “Games”), or offers and surveys. Participation in these Games, offers and surveys is completely voluntary and you may therefore choose whether to disclose personal information in connection with these activities. Personal information requested in these activities might include contact information (e.g., your name and delivery address) and demographic information (e.g., your postcode or age range). We use this information to notify you if you have won and to award prizes. We use information collected in surveys for internal purposes, such as to ascertain the use of this Website and improve its usefulness to you. We might also provide third parties with this information, and might combine it with some or all of your registration information. Third parties might use the information we provide them to contact you regarding products or services of interest to you. These disclosures are discussed in greater detail below in the “Disclosure of Personal Information” section. When we provide information collected during Games on the Website to third parties, we always disclose this to you at the time of collection.
Customer Service
We collect personal information when you submit comments, questions or suggestions to our customer service department. We use the information you provide to respond to your submission and use the ideas to make improvements to the Website and Service.
Cookies, Web Beacons and Log Files
Cookies: Like most sites, Spoonfedsuppers.com makes use of browser “cookie” technology on our Website. Quite different to the sort that you guzzle during 3pm munchies, these Cookies are small text files placed on your computer's hard disk by our server that uniquely identifies your browser. Although such cookies do not contain any personally identifiable information about you, we might link this information to personal information about you. If we do, we will treat it as personal information under this Privacy Policy. We use cookies to provide functional information about your browser, which is recorded in the Website’s logs and which allows us to provide a better experience on our Website. We also use cookies to gather broad demographic information and general usage patterns about you and other users of our Website. We use cookies to enhance and personalise your experience on the Website, including helping authenticate you when you use the Website, remembering your preferences and registration information, and customising the content and advertisements provided to you. For example, storing a cookie on your computer allows you to log in without typing the registered email address or registration number and password. We also use cookies to deliver information and fresh content specific to your interests. If you do not want these cookies stored on your computer you can reject cookies by modifying your browser settings accordingly (each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences). However, if you choose to reject cookies, you might not be able to access products and services we offer which require you to “log in” or “sign in”. Please also note certain types of emails available through the Website might automatically log you in to the Website and/or set new cookies when you click on the links in the emails and so you might need to remove such cookies manually if you do not want them to be set on your computer. In the course of placing advertisements on this Website, our third-party advertisers may place or recognise a unique cookie on your browser. See section titled “Third-Party Website Advertising” below for additional information about cookies.
Web Beacons: We use, and permit third parties to use “web beacons” (also known as Internet tags, pixel tags, single-pixel GIFs, clear GIFs, invisible GIFs, 1-by-1 GIFs, and web bugs) on our Website and in our email newsletter, to monitor the effectiveness of advertising and for other lawful purposes. These web beacons do not collect personally identifiable information about you on our Website.
Log Files: We track log files on our Website (i.e., we log your computer’s IP address into our log files when you visit a page on our Website) and use them to analyse trends, administer the Website, track your movements on the Website, and gather broad demographic information for aggregate use. We might link some or all of this information to personally identifiable information that is stored on a cookie in your computer. We only use information gathered from these activities for our internal marketing and operational purposes.
Disclosure of Personal Information
The Service Provider will not sell, rent, or share personal information with third parties without your prior consent except in the limited circumstances described in this Privacy Policy.
Consent: With your consent, we might disclose your personal information to third parties in order to provide you with products and services that you have requested.
With your consent, we might disclose information you provide to us during registration to third parties in conjunction with (i) your entry into a Game, (ii) your request of an offer, or (iii) your participation in a survey or similar activity on the Website. You might be asked for additional information in order to enter the Game, request an offer, or participate in a survey. The third parties will use the information we provide to them, along with any information you provide during your entry, request, or participation, in order to (i) notify you if you have won a prize in a Game, and (ii) to fulfil, or facilitate fulfilment of, requests for products or services you may make in connection with your entry, request, or participation. These third parties are contractually obligated to keep all such information confidential and to use it only for the purposes for which it was provided. When we provide information collected during a Game, offer, or survey on the Website to third parties, we always disclose this to you at the time of collection
Own Business Purposes
We use and disclose information about you for our own internal statistical, design, or operational purposes, such as to estimate our audience size, measure aggregate traffic patterns, and understand demographic, user interest, purchasing and other trends among our users. We might outsource these tasks and disclose personal information about you to third parties, provided the use and disclosure of your personal information by these third parties is restricted to performance of such tasks. We might also share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. Whilst we will seek to require such third parties to follow appropriate privacy policies and will not authorise them to use this information except for the express purpose for which it is provided, the Service Provider does not bear any responsibility for any actions or policies of third parties.
Protection of Spoonfedsuppers.com and Others
We disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill, and collect amounts owed to us; to protect our or our users’ rights, property or safety; or to protect our users from fraudulent, abusive, or unlawful use of our Website; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information without delay.
Business Transfers
Information about our users, including personal information, might be disclosed as part of any merger, acquisition, debt financing, sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
Third Party Website Advertising
We use one or more third-party advertising companies to serve ads when you visit our Website. We do not share any personally identifiable information about you with any third party advertiser unless you give us permission to do so, separate from any permission you provide during the registration process. These advertisers might seek to use cookies, web beacons and/or similar technologies to track session data about the ads you have seen and types of features in which you appear interested. These advertisers might also use combined information about your visits to our Website and other websites in order to provide advertisements about related goods and services of interest to you. In doing so, these advertisers may collect non-personal data, such as your browser type, your operating system, web pages visited, time of visits, content viewed, ads viewed, and other clickstream data. Third party advertising networks may place a cookie on your computer to tailor ad content both on Spoonfedsuppers.com and on sites within the third party network that you visit in the future. The Service Provider has no control over cookies placed by advertisers. The use of cookies, web beacons, or similar technologies by these advertising service vendors is subject to their own privacy policies, not ours, and the Service Provider disclaims all liability in connection therewith.
If you do not want any cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the Website may not function properly.
Third Party Links
From time to time and as part of the Service, we might have links to other websites from our Website. The Service Provider is not responsible for the content that appears on those sites and does not endorse these sites. We do not control, and therefore cannot be responsible for, the collection, use, or disclosure of your information by any such third party website. Please carefully review the privacy policy of any third-party website that you link to from our Website. The privacy policies of such websites might differ from that of our Website; therefore, we encourage you to review and understand the privacy policies of such websites before providing them with any information.
Third Party Sources
The Service Provider might also obtain information about you from third parties, such as demographic marketing information, address verification, or third party mailing lists, and add such information to, or combine it with, your personal information. Should we ever obtain this information and link it to you, we will treat it all as personally identifiable information under this Privacy Policy.
Information Security and Notification
We use reasonable security measures to store and maintain personally identifiable information so as to protect it from loss, misuse, alteration or destruction by unauthorised parties while it is under our control.
Because no data transmission over the Internet is completely secure, and no system of physical or electronic security is impenetrable, the Service Provider cannot guarantee the security of the information you send to us or the security of our servers or databases, and by using the Website you agree to assume all risk in connection with the information sent to us or collected by us when you use the Website.
In the unlikely event that we believe that the security of your information in our possession or control may have been compromised, we may seek to notify you. If notification is appropriate, we may advise you by email (provided we have your email address).
We collect, process, and maintain your information in the United Kingdom, where privacy laws might not be as protective as in your home country. If you are using the Website from outside of the United Kingdom, by providing your information to us you are consenting to the transfer of your information to the United Kingdom for processing and maintaining in a manner consistent with this Privacy Policy.
Modification to this Policy
The Service Provider may change this policy, but will post any changes here, so, when you’re tired of the workload and trying to distract yourself from those 3pm cookie munchies, be sure to check back here for future information.
Contact us
If you have any questions about this Privacy Policy or our Website in general, please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .