Cancellations and Promotions
Cancellation of Subscription
By registering as a member you agree that we will make the members' Service on the
Website available to you as soon as reasonably practicable. The provision of this
Service means that you will not be entitled to cancel your membership pursuant to
the Consumer Protection (Distance Selling) Regulations 2000, i.e. you will not have
the usual cooling-off period. You will not be entitled to a refund for any membership
fees already paid.
Either you or we may terminate or cancel your subscription to the Service at any
time. You acknowledge that the cancellation or termination of your membership is
your sole right and remedy with respect to any dispute with us.
You are free to set your account to cancel at any time during your membership. The
cancellation option is available in the 'The Directory' section of your personal
online account. Alternatively, we will accept requests to cancel via email to firstname.lastname@example.org
providing you supply your membership type (i.e. Sparky or Vital), name and username
in the correspondence. Your cancellation or termination will take effect within
5 working days after receipt by us of your cancellation notice but all fees and
charges already paid relating to your subscription of the Service are non-refundable
because we start to provide services to you as soon as your subscription commences.
Evouchers and Promotions
Evouchers can only be used on the Website subject to these Terms and Conditions.
Evouchers are, and remain at all times, the property of the Service Provider. The
right to use an evoucher is personal to the original or named recipient and may
not be transferred without permission. It may not be copied, reproduced or published
either directly or indirectly. Evouchers distributed or circulated without our prior
written approval are not valid and may be refused or cancelled. If you redeem or
attempt to redeem an evoucher to which you are not entitled you may be committing
The Service Provider reserves the right to cancel or withdraw any evoucher or promotion
at any time without notice and without reason.
Unless otherwise stated an evoucher may be used only by the named recipient, it
may only be used as stated on the evoucher and not in conjunction with any other
offer or evoucher. Evouchers cannot be exchanged for cash.